Privacy Policy
Effective Date: 20/08/2024
Welcome to Nakshatra by Riya Mary. We are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and use our website, www.nakshatrabyriyamary.com.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, and shipping address.
- Payment Information: We use secure third-party payment processors to handle transactions. We do not store your credit card information on our servers.
- Order Information: Details about the products you purchase and your order history are collected to fulfill your orders and provide customer support.
- Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, pages viewed, and other usage statistics.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and handling.
- Customer Service: To respond to your inquiries, provide support, and address any issues related to your orders or account.
- Communication: To send you updates, newsletters, and promotional materials if you have opted in to receive them.
- Improvement: To analyze usage patterns and improve our website and services.
- Compliance: To comply with legal obligations and resolve disputes.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors and service providers who assist us with payment processing, order fulfillment, and other business operations.
- Legal Authorities: When required by law or to respond to legal processes, or to protect the rights, property, or safety of Nakshatra by Riya Mary, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or other business restructuring, your information may be transferred to the new entity.
4. Data Security
We implement a variety of security measures to safeguard your personal information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccuracies in your personal information.
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at support@nakshatrabyriyamary.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected such information, please contact us, and we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Phone: +91-7994781887
- Email: support@nakshatrabyriyamary.com
Thank you for trusting Nakshatra by Riya Mary with your personal information.